Undeliverable Shipments

Undeliverable packages will be returned to our offices and you will be refunded accordingly. 

We know you want your order, so we’ll make every effort to contact you if this happens.

Contact Us

If you still have shipping questions, please feel free to contact us: 

Email: parts@newautoparts.com

Phone: 1-877-498-7278

Our hours: 

  • Monday through Thursday: 8:00 a.m. – 6:00 p.m. EST
  • Friday: 8:00 a.m. – 5:00 p.m. EST