Contact Us

NewAutoParts.com Customer Service hours are Monday - Friday, 9 AM - 6 PM EST.

Email us or call us with questions about placing an order, about an order you've already placed, or for advice on locating a hard-to-find part.

To allow us to better help you

  1. Have your VIN (vehicle identification number) available if you are checking on part fitment.
  2. OR
  3. Have your Order Number available if you are calling to check on your order.

Support Email:  parts@newautoparts.com

Phone:
U.S.: 877-498-7278
International: 508-295-9095

Customer Service Hours
Monday-Friday: 9:00 AM - 6:00 PM EST
Saturday-Sunday: Closed
Excludes holidays and emergencies

Order Status Information can also be accessed online through the Order Status page.

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