Contact Us

(Please provide your VIN # for all part inquiries)

Phone: 877-498-7278

Fax: 774-302-4586

Email: parts@newautoparts.com 

Toll-Free Phone Assistance & Live Chat

Phone: 877-498-7278

Have questions about an existing order? Or about placing a new order? Our knowledgeable customer support team is available by phone and by online Live Chat.

Please have your Vehicle Identification Number (found on your car, your insurance card, and your vehicle registration card) and order # (if calling about an existing order) ready.

Order status information can also be accessed on the Order Status page.

Email Assistance

Email: parts@newautoparts.com

You can also contact us using the online form below or via email at parts@newautoparts.com  with questions about orders, parts, shipping, deliveries or the website. Our customer support staff will respond as promptly as possible.

For parts inquiries please include your VIN.

If inquiring about an existing order, please include your Order #. 


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