Hours of Operation
Call Center Hours of Operation:
Monday-Thursday: 8:00 a.m. - 6:00 p.m. EST
Friday: 8:00 a.m. - 5:00 p.m. EST
Phone: 1-877-498-7278 or 1-508-295-9095 (international customers)
Our knowledgeable Customer Support Specialists are always available during the above stated hours to answer your questions and help you with your concerns.
Where is Our Store?
Actually, New Auto Parts is an ONLINE store only.
Our Customer Support Specialists are available from 8:00 a.m. to 6:00 p.m. EST, Monday through Thursday and from 8:00 a.m. to 5:00 p.m. EST on Friday to help you with your orders and to answer your questions; however, we do not have a physical storefront at which customers can pick up their orders.
You may think this strange -and, if you live locally to us, you may actually find it a small inconvenience. But we took this approach so we could offer you and all of our customers the lowest prices possible on all OEM parts and accessories. Not having a physical store means we don't have any related extra overhead - and this means much, much better prices for our customers!