Privacy Policy

Last Updated: May 10, 2018

Shop with Confidence at NewAutoParts.com

BY CONTINUING TO USE OUR WEBSITE, YOU AGREE TO BE SUBJECT TO THE TERMS OF THIS PRIVACY POLICY AND THE USE OF YOUR PERSONAL DATA AS DESCRIBED HEREIN.


New Auto Parts understands that our customers are concerned about their online privacy and the security/protection of personal information.


We are committed to maintaining rigorous standards designed to preserve your confidentiality and protect your personal information and your rights as a consumer. This privacy notice discloses the privacy practices for NewAutoParts.com.


This privacy notice applies solely to information collected by this website. It will notify you of the following:


  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the personal information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.


We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.


Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.


We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.


Cookies & Web Beacons

Read our full Cookie Policy here. We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve access to our site and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We may also use web beacons (small electronic files placed on a website that monitor usage). We use cookies and web beacons to improve customer experience on the site. We do not use cookies or web beacons to collect personal information.


We use Third-Party Providers and Advertisers (such as Google Analytics, MailChimp, DoubleClick, and ShareThis) that may use their own cookies and web beacons on our site in connection with the services they perform on our behalf in order to collect or receive information to provide measurement services and target ads.


Cookies cannot harm you or your computer. They cannot contain viruses, cannot install harmful software and cannot damage your computer in any way. Although NewAutoParts.com uses cookies to gather encrypted information to improve your user experience, this information is never personally identifiable. We do not use cookies to store any sensitive information, such as name, address or contact details.


Although most web browsers are initially set up to accept cookies, you can change the settings and turn off cookies. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


Information About Children

This website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at parts@newautoparts.com so that we may delete the information.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.


Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.


SSL (Secure Socket Layer) encryption is used to encode and protect sensitive information such as telephone and credit card numbers.


With SSL encryption, credit card information is neither stored nor exposed, but is transmitted via a secure “token” process.  While you are on any of these secure pages, such as our order form, the lock icon on the bottom of your web browser will show as “locked” – indicating a safe connection that allows for worry-free transmission of your personal information.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-877-498-7278 or via email at parts@newautoparts.com.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:


  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.


To learn more about opting out of the collection and use of information for ad targeting, visit http://www.aboutads.info/choices and http://www.youronlinechoices.eu.

Contact Us

If you would like to change any of your transactional information in our database, please feel free to contact us:

In the United States? Call us toll-free at 877-498-7278

Outside the United States? Call 508-295-9095

Our hours: Monday - Thursday: 8:00 a.m. to 6:00 p.m. EST

                       Friday: 8:00 a.m. to 5:00 p.m. EST

best live chat