Where Are My Parts?
Have an account? Log in to see the status of all your orders.
When will I get my order?
Look for order updates via email after order placement. Date of order delivery is determined by a number of factors:
1. When you placed your order. Our business hours are Monday through Friday, 8 a.m. - 6 p.m. EST; and Friday, 8 a.m. - 5 p.m. EST. We are not open on weekends or on national holidays. If you placed your order on NewAutoParts.com after our normal business, on a weekend, or on a national holiday, your order will most likely be processed the following business day.
2. Whether the item you ordered is in stock at our warehouse or needs to be ordered.
3. Where you are located in relation to us (we’re on the east coast of the United States, in Rhode Island).
4. The shipping method that you selected. Read our Shipping Policy for more information on domestic and international shipping and delivery procedures.
You can track your shipment using your shipping tracking # on the website of the carrier delivering your package